Welcome to Our Frequently Asked Questions Section
We are here to help you!
Here you will find answers to the most common questions we receive about our services and policies. Our goal is to provide you with all the information you need quickly and efficiently.
General questions
Eutalk is a startup that offers European language courses and summer camps for children and teenagers online, using an innovative methodology.
No, you can only attend classes at the times and dates you previously selected at the time of your registration or purchase.
Our innovative methodology, dynamic classes such as karaoke, and flexibility for busy people differentiate us from other academies.
Yes, all our teachers are native speakers of the language they teach.
Classes are taught in English and mostly in the language being learned for total immersion.
We specialize in European languages.
We use platforms such as Zoom and Google Meet.
We accept payments by credit card, debit card, through secure payments through Stripe or direct deposit to HSBC in Hong Kong. You can pay in USD, HKD, SGD, or TWD
Refunds can be requested up to one week before the start of classes. No refunds will be issued after classes have started. All refunds are subject to a $100 USD cancellation fee-
No, any services paid for at a discounted promotional rate are not eligible for refund.
Yes, any use of recordings for promotional purposes will only be done with your prior consent, unless it is a free demo class.
You may choose to change to another available class or receive a full refund of the course fee.
Yes, if you have a valid coupon you can use it on any of our courses. Remember that some courses do not offer coupons, while others have different promotions such as free classes.
Go to https://eutalk.co/shop/, select the course you are interested in and add it to your shopping cart. If you have a coupon, you can add the promotional code at checkout.
At the time of your purchase, the system will send you an email with a link to download the material. You can also find it in your account by logging in to https://eutalk.co/my-account/
Arrive at least 5 minutes before your class and click the Zoom link in the "Downloads" section of your account at https://eutalk.co/my-account/.
Do it yourself / Yoga with English Vibes.
It is a unique online course that you won't find anywhere else, because it combines yoga practice with English language learning. Certified yoga instructors from the US and UK, who are also native English speakers, lead the sessions.
- Serenity Flow: Focuses on relaxation and breath control.
- Strength and Stamina: Emphasizes strength-building and endurance.
- Harmony in Motion: Combines Vinyasa yoga with music.
- Balance and Breathe: Involves Yin Yoga with storytelling.
Each class lasts 60 minutes.
No, the sessions are non-transferable. However, you can access recordings if you miss a class.
You can access recorded sessions at your convenience if you miss any live classes.
This course offers dual benefits: improve your physical and mental health through yoga and improve your English language skills through unique activities designed to improve your spoken English.
Do it yourself / K-pop with English Revolution.
It is course is led by Korean-American experts who are fluent in both English and Korean. The unique combination of K-pop culture with English language learning, taught by professionals, provides an unmatched educational experience you won’t find elsewhere.
- Britpop Lyric Listening Challenge: Sharpen English listening and pronunciation with Britpop songs.
- Talk Like a Star: Sing K-pop hits to improve English pronunciation.
- K-pop Newsroom: Report and present K-pop news in English.
- Hitmaker Workshop: Create K-pop-inspired songs in English.
The classes are highly interactive, with real-time feedback from instructors, group activities, and opportunities to engage with fellow participants worldwide. Each class lasts 60 minutes.
Yes, you will have access to exclusive resources, including recordings of dance routines, K-pop song lyrics, and English language materials, even after the course ends. These materials will help you reinforce your learning.
The course is primarily designed for young learners, but it’s open to anyone interested in K-pop and improving their English skills.
No prior knowledge is required. The course is designed to cater to different skill levels, whether you are new to K-pop, English, or both.
Do it yourself / Spanish Classes for adults.
Each level is completed with three modules (e.g. A1.1, A1.2, A1.3), and each module lasts one month.
Classes for adults are two days a week, Tuesday and Thursday or Wednesday and Friday in the morning and evening, with complementary karaoke classes on Saturdays to learn singing.
Each class lasts 2 hours.
Each class has a maximum of 7 students.
Yes, classes are recorded for academic support purposes, allowing students to review the lessons. Class recordings are available for download on our online platform.
Progress is evaluated through tests at the end of each module and active participation in class.
Yes, we offer a free trial class for spanish course so you can learn about our methodology.
You can access the recording of the class, you will always be sent a link with the recording.
You need a computer or mobile device with internet access, and a Eutalk account. Click here to subscribe.
They are interactive classes where students learn the language by singing popular songs, and are held on Saturdays. These classes are open to all levels and are shared with students from other courses.
Do it yourself / Spanish Course for children and adolescents
This course is designed for ages 11 to 15 years old.
Each level lasts 2 months because only on weekends.
Each class has a maximum of 7 students.
The teachers who teach to young people are pedagogues who are experts in young people and the contents are dynamic and exciting to maintain the interest of the participants.
All our courses are online, as the teachers are in their countries of origin for a more active experience, as they are 100% native speakers of their languages.
You need a computer or mobile device with internet access, and a Eutalk account.
Registration is done through our website by completing the registration form. Click here to subscribe.
There are no prerequisites, the camps are designed to accommodate all levels of language knowledge.
Yes, participants receive a certificate of attendance and achievement at the end of long and intense courses.
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